Add Shopify Customers with Backorder Tag to Klaviyo Email List
Easily manage backordered items by adding Shopify customers with a “backorder” tag to a Klaviyo email list. This MESA workflow template automatically adds customers to a designated list in Klaviyo when they’re tagged with “backorder,” enabling you to send restock notifications and keep them informed. Enhance customer satisfaction by ensuring timely communication and managing demand for out-of-stock products.
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How it works
4 steps to subscribe customers with backorder tags to your Klaviyo email lists
Customer Updated
Customer Updated
Retrieve Customer
Retrieve Customer
Filter: Check for "Backorder" tag
Filter: Check for "Backorder" tag
Subscribe Profile
Subscribe Profile
Ready to subscribe customers with backorder tags to your Klaviyo email lists
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Frequently asked questions
What happens if a customer already exists on the Klaviyo list?
Klaviyo automatically prevents duplicate subscriptions, so if a customer is already on your list, the workflow will update their subscription status to "SUBSCRIBED" but won't create a duplicate entry. This ensures your list stays clean while maintaining proper consent status.
Can I use different backorder tags for different product categories?
The current workflow is configured to look for the exact tag "backorder". To monitor multiple tag variations, you'd need to modify the filter conditions to check for tags like "backorder-shoes" or "backorder-electronics" using additional filter conditions.
Will customers be automatically removed from the list when the backorder tag is removed?
No, this workflow only handles adding customers to the list when they receive the backorder tag. To remove customers when tags are removed, you'd need to create a separate workflow that triggers on tag removal and uses Klaviyo's unsubscribe action.
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