Save OPTIS Product Options to Shopify Order Notes
Capture every product customization from OPTIS and send it directly to your Shopify order notes. When customers select colors, sizes, or add-ons through OPTIS, those choices appear in your order details automatically. Perfect for fulfillment teams who need complete product specifications without switching between apps or missing critical customization details. Leave the template as is to preserve all options in the order notes or filter for select options in the trigger.
How it works
2 steps to start capturing product customizations directly in your order notes
Order Created
Order Created
Update Order Notes
Update Order Notes
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Frequently asked questions
Will this work with all OPTIS product option types?
Yes, this workflow captures all custom properties that OPTIS adds to line items, including text fields, dropdown selections, checkboxes, file uploads, and conditional options. The formatting automatically adjusts to display whatever customization data is present on each product.
What happens if an order has both standard products and OPTIS-customized products?
The workflow will only add notes for line items that have OPTIS customizations. Standard products without custom options won't generate any additional notes, keeping your order notes focused on items that actually need special handling.
Can I modify how the customization details appear in the order notes?
Absolutely. You can edit the note template in Step 2 to change the formatting, add prefixes like "CUSTOM:" to make options stand out, or reorganize how the product name, SKU, and custom properties are displayed to match your fulfillment team's preferences.
Make this template your own!
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