Fulfillment operations automation
Automate shipping notifications, tracking updates, returns processing, and exception handling
Fewer support tickets, happier customers, less manual work
Automated tracking
Automatically send tracking information to customers when orders ship and update them on delivery status
Exception handling
Detect shipping delays, exceptions, and issues automatically and alert your team for quick resolution
Returns processing
Automate return authorization, inventory updates, refund processing, and customer notifications
Popular fulfillment operations workflows
Built-in tools make this possible
Package Tracking
Automatically track shipments and delivery updates
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Webhook
Receive real-time shipping updates from carriers
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API
Connect to carrier and 3PL systems directly
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Notify customers of shipping status automatically
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Paths
Handle different fulfillment scenarios with branching logic
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Data
Store shipping history and customer preferences
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Choose a template
Browse 300+ pre-built workflow templates
Customize (optional)
Adjust to match your exact process
Test & Turn on
Test with real orders, then go live
Perfect for:
High-volume shippers
Keep customers informed with automated tracking updates
3PL & fulfillment centers
Streamline operations and reduce support ticket volume
Returns-heavy stores
Automate return processing and exception handling
Why choose MESA for fulfillment operations?
 MESA |
Manual tracking checks | Carrier limitations | |
|---|---|---|---|
| Real-time updates | ✓ | ✗ | Limited |
| Automated notifications | ✓ | ✗ | ✗ |
| Exception handling | ✓ | ✗ | ✗ |
| Returns automation | ✓ | ✗ | ✗ |
| Multi-carrier support | ✓ | Manual | ✗ |
| Custom logic | ✓ | ✗ | ✗ |
FAQs
How do I send tracking info automatically?
Can I handle shipping exceptions automatically?
Does this work with my 3PL or fulfillment center?
How do I automate returns processing?
Can I track multiple carriers?
Describe what your store needs to do.
Get a working automation in minutes.