Create Katana Sales Orders from Square Orders
Streamline your order management process by automatically generating a sales order in Katana whenever a new order is created in Square. This MESA workflow template eliminates manual data entry, reduces errors, and keeps your inventory updated in real time. Improve operational efficiency and accelerate order fulfillment to enhance the overall customer experience.
How it works
13 steps to start creating Katana sales orders from Square orders automatically
Square Order Created (Trigger)
Square Order Created (Trigger)
Retrieve Square Customer
Retrieve Square Customer
Loop over Square Line Items
Loop over Square Line Items
Retrieve Catalog Object
Retrieve Catalog Object
Look Up Customer in Katana
Look Up Customer in Katana
Route by Customer Status
Route by Customer Status
Filter: Customer Already in Katana
Filter: Customer Already in Katana
Match Square SKUs to Katana Variants
Match Square SKUs to Katana Variants
Create Katana Sales Order
Create Katana Sales Order
Filter: New Katana Customer
Filter: New Katana Customer
Create Katana Customer
Create Katana Customer
Match Square SKUs to Katana Variants
Match Square SKUs to Katana Variants
Create Katana Sales Order
Create Katana Sales Order
Ready to start creating Katana sales orders from Square orders automatically
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Frequently asked questions
What happens if products have different SKUs in Square vs Katana?
The workflow will fail at the product matching step since it searches by exact SKU match. You'd need to either standardize SKUs across both systems or implement custom mapping logic that translates Square SKUs to Katana variant IDs.
Can I customize the order number in Katana?
Yes, edit the "Create Sales Order" steps and change the order_no field from "1" to use Square's order identifier or a custom format combining Square order number with date or other identifiers.
Will this handle partial orders if only some products exist in both systems?
No, the current workflow expects all products to have matching SKUs. If some products don't exist in Katana, the variant matching will fail. Consider adding error handling that creates sales orders with only matched products or sends alerts for missing products.
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