How it works

Follow these 3 simple steps to start recording new Mantle customers in Google Sheets automatically

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Customer Subscribed

App connector: Mantle • Time to complete: 0 minutes (Auto-configured)
Why this matters: This trigger detects when someone becomes a new customer in your Mantle system, starting the entire workflow process.

This step automatically monitors your Mantle account for new customer subscriptions and kicks off the workflow whenever someone signs up. The trigger captures essential customer information like their ID and subscription details that get passed to the next steps. No configuration is needed - it runs in the background and activates as soon as a new customer subscribes to your service. This trigger provides the foundation data that powers the rest of your customer tracking workflow.

Retrieve Customer

App connector: Mantle • Time to complete: 0 minutes (Auto-configured)
Why this matters: This step fetches complete customer details from Mantle using the ID captured by the trigger, ensuring you have all available customer information for your spreadsheet.

This step automatically pulls comprehensive customer data from your Mantle system using the customer ID provided by the trigger. It retrieves details like the customer's name, email, phone number, contact notes, and any tags associated with their account. The step runs automatically without any configuration needed and passes the complete customer profile to the Google Sheets step. This ensures your spreadsheet contains rich customer information rather than just basic subscription data.

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Add Row

App connector: Google Sheets • Time to complete: 2 minutes
Why this matters: This step creates a new row in your Google Sheets spreadsheet with the customer data, building your automated customer database.

You'll configure this step to create your spreadsheet and choose which customer information to include as columns. In the "Spreadsheet Name" field, enter a descriptive name like "Mantle Customers 2024" for your new Google Sheets file. Then select which data fields you want as columns - the template includes options for Installed At date, Customer ID, Email, Name, Shopify Domain, Phone, Tags, and Notes. The workflow will automatically create the spreadsheet with your chosen columns and add a new row each time a customer subscribes.

Make it your own

Customize this workflow even further:

Set up customer segmentation tags
Automatically apply tags in Mantle based on customer data like signup date, domain type, or contact preferences, then track these segments in separate spreadsheet tabs.
Connect to your CRM system
Extend the workflow to also create or update customer records in HubSpot, Salesforce, or your preferred CRM platform whenever new Mantle customers are added to your spreadsheet.
Build automated follow-up sequences
Add email steps to send personalized welcome messages or onboarding sequences to new customers, using their information from both Mantle and your spreadsheet data.
Generate customer analytics dashboards
Connect your Google Sheets data to tools like Google Data Studio or Slack to automatically generate weekly customer acquisition reports and growth metrics.

Frequently asked questions

What happens if I accidentally delete a column from my Google Sheets spreadsheet?
The workflow will continue adding new customer data to the remaining columns. If you want to restore a deleted column, you can manually add it back to your spreadsheet header row, but existing rows won't automatically populate with historical data for that field.
Can I modify which customer fields are included after the workflow is already running?
Yes, you can edit the workflow and change your column selections in the "Add Row" step configuration. New customers will include your updated field selections, but existing rows in your spreadsheet will keep their original column structure.
Will this workflow capture customers from all my Shopify stores if I have multiple domains?
The workflow tracks customers based on your Mantle account configuration. If your Mantle setup includes multiple Shopify domains, the "Shopify Domain" column will help you identify which store each customer came from, but you should verify your Mantle integration covers all desired stores.
What is a template?
Templates are pre-made workflows by our team of experts. Instead of building a workflow from scratch, these have all the steps needed to complete the task.
Can I personalize a template?
Yes! Every step can be customized to meet your exact requirements. Additionally, you can even add more steps and make it more sophisticated.
Are templates free?
Yes! Our entire library containing hundreds of templates are free to use and customize to your exact needs.

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